PULSE allows you to segment your most loyal and at-risk
customers in order to address their concerns quickly and
effectively before they cancel.
Susan is at a high risk for canceling within the next 3 months.
Susan has potential to promote your club, use more services and spend more money in your club.
PULSE also includes 12 other key data points about Susan such
as Susan's persona, interests, next visit, companionship etc.
With the right data about your current customers, you can
re-engage genuinely with the most vital ones before you lose
their business permanently.
Several studies have shown that it can be up to 5 times more
expensive to find a new customer versus retaining an existing
one. Reunify PULSE helps you redefine your relationships with
your customers in order to boost retention, improve customer
satisfaction and increase revenue.