AI enabled AUTOMATION SOLUTIONS FOR ultimate customer experience
Reunify is closing the loop in customer engagement to bring back your customers. Start today with no commitment.
Life Time VP of Member Services
TRY REUNIFY AND TAKE YOUR BUSINESS TO THE NEXT LEVEL
Decrease in Attrition
increase in retention
increase in visit frequency
increase in spending
Susan is high–risk, she’s likely to cancel within the next 3 months.
Susan has potential to use more services and spend more money.
Based on Susan’s latest feedback, she’s not happy with the current service.
re-shape your customer service
Reunify Fy 24/7 Concierge is the ultimate chatbot for your fitness business. Fy can address your customers’ frequent issues or questions and engage with your prospects. Our unique, state-of the-art virtual agent is industry based and has been built by our data scientists and industry experts.
24/7 Customer Service
Integration & Automation
Our deep integration with your member services platform make authentication and automation easy.
re-define your relationship
Reunify helps you redefine your relationships by paying more attention to millennials and the gig economy. We provide effortless communication channels to engage with them. Reunify Feedback, our in-club platform, provides real-time notifications, enabling staff to address member concerns before they become issues.
Enjoy QR code based feedback at any location of your club (Kiosk option is also available)
Social Media Update
Update your social media automatically with every positive and exciting comment.
re-engage with the most vital ones
At the premises
Engage in person with customers to discuss issues, interests services and their progress.
Text & Via Social Media
Engage with text, email, phone or social media.
Lists & Campaigns
Engage by creating custom segmentation customer lists for automated campaigns and customer engagement.
Your Business KPIs
Monitor your business’ KPIs, integrated to all your discrete software solutions that are sources of data, displayed in one place.
Monitor Retention, Attrition Customer Satisfaction, user performance. You can even monitor operational performance of Reunify tools in real-time.
Get state-of-the-art predictive analytics for your customer intelligence and make better decisions for your business.
Integration with 15+ major platforms
Reunify integrates with major software providers in CMS, CRM and Marketing Automation.
Get the reports you’re looking for, view them on your mobile device, export them in CSV file format, email them to you or your team, or send them to another software solution you like to use.
Reach the right customers at the right time with automated campaigns for defined customer segments.