AI-powered solutions for full-service health clubs, gyms, wellness centers, studios and enterprise operators to increase retention, up-sell and NPS.
IT’s all about having
loyal & happy members
what we do
re|discover your members
Use Reunify’s AI-powered solutions to discover everything about your members. Reunify predicts member risk, life-time value, interest, persona, share of wallet as well as many more data points quickly and effectively, before members cancel.
Susan is high–risk, she’s likely to cancel within the next 3 months.
Susan has potential to use more services and spend more money.
Based on Susan’s latest feedback, she’s not happy with the club.
re|engage with the most vital ones
Reunify member insights provides you with the ability to segment your members based on myriad factors such as: risk level, lifetime value, interest, persona and other factors, to engage with members on the right channel, and with a tailored message.
Face-to-Face at the club
Engage in person with members to discuss issues, goals, interests services and their progress.
Text & Social Media
Engage with text, email, phone or social media.
Lists & Campaigns
Engage by creating custom segmentation member lists for automated campaigns and member engagement.
re|shape your customer service
Reunify Fy, is our fitness chatbot. Smart chatbots can address several frequent issues of your customers. Virtual agents are smart enough to transfer the conversation to human being when it’s needed. Our unique and novel virtual agent platform is built for fitness industry by our data scientists and fitness experts.
24/7 Customer Service
Engage with your members any time any where. Our chatbot is your ultimate online engagement tool for every segment of your members.
Integration & Automation
Our deep integration with your member services platform make authentication and automation easy.
re|define your relationship
Reunify helps you redefine your relationships by paying more attention to millennials and the gig economy. We provide effortless communication channels to engage with them. Reunify Feedback, our in-club platform, provides real-time notifications, enabling staff to address member concerns before they become issues.
Enjoy QR code based feedback at any location of your club (Kiosk option is also available)
Social Media Update
Update your social media automatically with every positive and exciting comment.
re|invent your business
Reunify dashboard is your all-in-one tool to monitor every aspect of your business. We link every data source of your business and provide a holistic view on your operations.
Your Business KPIs
Monitor your business’ KPIs, integrated to all your discrete software solutions that are sources of data, displayed in one place.
Monitor Retention, Attrition Customer Satisfaction, user performance and total Reunify performance in real-time.
Try Reunify and see how it takes your business to the next level
Decrease in Attrition
increase in retention
increase in visit frequency
increase in spending
Leave data science to the data scientists. We provide state of the art predictive analytics for your member intelligence.
15+ Integration with major tools
We have integrated with major software vendors in CMS, CRM, Marketing and Sales.
You can get the reports you’re looking for, view them on your mobile device, export them in CSV file format, email them to you or your team, or send them to another software solution you like to use.
Set it and Forget it. An easy way to segment your audience and engage with them automatically, at the right time and with the right message.
Become a partner
Use Reunify AI to keep your members longer via genuine engagements, both online and offline.
Enhance your ability to up-sell your services through Reunify’s personalized recommendations.
Reunify’s real-time member feedback notification enables staff to address member concerns before they become issues.
Use Reunify’s dashboard for day to day tracking of customers, employees and c-level executives.
Export custom lists of your members enriched with AI powered features to your current marketing tools.
Enjoy Reunify’s open API architecture and develop your own business rules in real-time.