Acquire > Support > Keep!
AI & AUTOMATION SOLUTIONS
FOR THE HEALTH & FITNESS INDUSTRY
Close the loop in member engagement: Grow your business. Increase member acquisition, sell more, support your members better, keep them longer while increasing Net Promoter Score (NPS).
Convert more of your prospects and site visitors with Fy 24/7 Concierge. Even bring back old members!
AI driven Fy 24/7 Concierge can serve your members’ needs knowing them better with or without a call center.
Use Reunify AI to keep your members longer by having genuine engagements, both in person or through automations.
With our other state of the art tools, close the loop in member engagement. Let us help you you achieve your goals and grow!
Try Reunify and see how it takes your business to the next level
Decrease in Attrition
increase in retention
increase in visit frequency
increase in spending
Your Business KPIs
Monitor your business’ KPIs, integrated to all your discrete software solutions that are sources of data, displayed in one place.
Monitor Retention, Attrition Customer Satisfaction, user performance. You can even monitor operational performance of Reunify tools in real-time.
Susan is high–risk, she’s likely to cancel within the next 3 months.
Susan has potential to use more services and spend more money.
Based on Susan’s latest feedback, she’s not happy with the club.
re-shape your customer service
Reunify Fy 24/7 Concierge is the ultimate chatbot for your fitness business. Fy can address your members’ frequent issues or questions and engage with your prospects. Our unique, state-of the-art virtual agent has been built specifically for the health and fitness industry by our data scientists and industry experts.
24/7 Customer Service
Integration & Automation
Our deep integration with your member services platform make authentication and automation easy.
re-define your relationship
Reunify helps you redefine your relationships by paying more attention to millennials and the gig economy. We provide effortless communication channels to engage with them. Reunify Feedback, our in-club platform, provides real-time notifications, enabling staff to address member concerns before they become issues.
Enjoy QR code based feedback at any location of your club (Kiosk option is also available)
Social Media Update
Update your social media automatically with every positive and exciting comment.
re-engage with the most vital ones
Face-to-Face at the club
Engage in person with members to discuss issues, goals, interests services and their progress.
Text & Via Social Media
Engage with text, email, phone or social media.
Lists & Campaigns
Engage by creating custom segmentation member lists for automated campaigns and member engagement.
Leave data science to the data scientists. We provide state of the art predictive analytics for your member intelligence.
15+ Integration with major tools
We have integrated with major software vendors in CMS, CRM, Marketing and Sales.
You can get the reports you’re looking for, view them on your mobile device, export them in CSV file format, email them to you or your team, or send them to another software solution you like to use.
Set it and Forget it. An easy way to segment your audience and engage with them automatically, at the right time and with the right message.