our AI powered product suite
reunify customer experince
(RCX)
RFC provides a unique AI platform for modern businesses to bring back their customers and make them to stay longer and spend more happily.
It’s all about BRINGING BACK and KEEPING your members
What is RCX?
RFC is a set of easy to implement, easy to use AI-driven Business Intelligence tools directed at improving and growing your business. RCX supports Retention, Up-Sell, Marketing, and Member Feedback. RCX supports an open API architecture that can easily integrate with your existing CMS or CRM systems.
Retain
Keep your customers staying longer & spending more
Up-Sell
Target the right customers with the right services & products
Feedback
Hassle free QR codes for customers’ instant feedback
Campaign
Totally automated marketing: set it and forget it.
Alert
Get alerts on your most valuable customers when you need them.
Dashboard
Your all-in-one dashboard to monitor performance and take action
RETAIN
Reunify’s AI- Powered Retention module identifies high-risk customers, allowing operators to pro-actively engage with those members both online and offline so they can address issues with those customers.
Engagement
Retain provides customer insight in real-time for in-club, one on one engagement.
Cross Platform
Retain works on all desktops, tablets and mobile devices and is extremely user-friendly, with zero learning curve.
Go Direct
You can engage face-to-face, via email or simply send an SMS notification to your customers!
Personal Training
With more insights about your upcoming services to the right customer!
Nutrition Supplements
Target the audience who are interested in nutritional supplements.
Sale Cycle
Speed up your sales cycle and reduce your marketing costs.
UP-SELL
Reunify Up-sell’s AI-Powered technology identifies members who are most likely to purchase products and services. By providing only qualified leads, you can achieve a higher conversion rate on sales of services, without any extra effort.
CAMPAIGN
Our on-demand tool that enables you to engage with your members offline, without needing them to come to the club. Upload your lists to your survey solution so you can engage with members knowing where they are on the attrition/value/up-sell scale.
Make Lists
Download your customer insights, levels and scores to better manage your marketing campaigns, promotions, surveys, and more.
Integrate
Integrate with other club solutions easily.
Set it and Forget it
Easy ways to make rules for a totally automated campaign.
QR Codes: Access made easy
QR codes give clubs agility to receive members feedbacks and make surveys on mobile devices.
Extremely User Friendly
Feedback is very user-friendly and generates 10X more customer feedback than any platforms in the market.
Social Update
Update your social media with positive feedback in real-time.
FEEDBACK
With the help of our Feedback tool, accessible via Kiosk or Mobile, your members will be able to communicate with you inside or outside of your club! No kiosk? No problem! Use our QR print function to post your branded QR codes to let members communicate with you via their mobile phones! Increase NPS Score!
ALERT
Reunify alert connects directly to your CRM and can send notifications to your team members about your most important members. Your team will know the target members to engage with through your CMS check-in screen using Reunify’s alerts with zero wait.
All in One place
Simply use your alerts right from your CMS integration with no additional effort.
Zero Wait Time
As soon as your member checks in, your alert will be ready on your CMS screen.
Powerful Customization
Set your filters to recieve alerts only about your group of interest.
Carry anywhere
With our wearable extensions, you can carry RFC anywhere.
Customize
Set up your filters with RFC and see only what you want to manage your priorities in the club. .
Always Connected
Stay connected and act fast on member actions.
MOBILE
Download our Mobile and Wearable Companion App to receive RCX engagement, retention, up-sell and feedback alerts while roaming the club. No need to carry a tablet. Just look at your wearable to get member alerts and messages directly from RCX.
DASHBOARD
Reunify dashboard is your ultimate club dashboard! We can integrate several data sources, from your CRM and ERP system, all the way to marketing tools so you can monitor your club KPIs (e.g. attrition and retention) and Reunify specific KPIs (e.g. risk and value).
Integration
We integrate all of your data sources such as CMS, sales, ERP, accounting and website.
Insight
Reunify’s dashboard provides comprehensive insights about your members as well as the health of your club.
Actionable
Wether you are a c-level executice, or GM we provide a set of actionable insights for you and your team.
Easy to integrate
With our Restful APIs, you can use plethora of software in your clubs to easily integrate with Reunify AI.
Your solution our APIs
You can build your own solution using our APIs the way you want, when you want it. We are open.
Universal
Connect us via your new Hub, your Sales and Marketing tools, enable your Survey and Promotional tools to get our data to shape your company’s future brighter.
API
With our Open APIs, you can integrate with any software in your club that can hook into our APIs to collect all the insights we provide, so you can run your business smoother. Connect us via your new Hub, your Sales and Marketing tools, enable your Survey and Promotional tools to get our data to shape your company’s future brighter. Build your own solution using our APIs. We make it that easy. We are open.
.
Generating New solutions Solving Big Problems
%
Attrintion
%
retention
%
visit frequency
%
spending
