Virtual Agents / Chatbots
Building the future of customer service
At Reunify we believe Virtual Agents are the future of customer service. Whether you have a call center for your customer support, sale or to address internal issues the new virtual agents can address your need and scale up fast. Smart chatbots can address several frequent issues of your customers while virtual agents are smart enough to transfer to human being when it’s needed. Our unique and novel virtual agent platform is built for fitness industry by people from the same industry with deep experience.
Reunify virtual agents talks to your customers online to answer any potential questions they have in real-time. They follow human logic to understand your customers issues and to assist.
Knowledge Base Integration
We have integrated with your CMS provider (e.g. ABC Financials, Motionsoft, Mindbody, etc) to detect and provide the right answer to your customers.
Warm Transfer to Humans
If virtual agents cannot address your customer issue it will be transferred to human being with relevant information to save agent time and to make it a genuine conversation.
We customize our chatbot to address your issues and adopt to your language and terms to make it easier for your members to engage with virtual agent.
Social Media Aware
As our omni channel approach, our chatbots also comes with social media platform such as Facebook messenger to cover every segment of your member base.
We integrate our chatbot with all of your CMS , sales and marketing tools to provide a unique experience to your members and give your staff a break.
Take your customer service to the next level with Reunify ultimate virtual agent. Our AI driven chatbot technology can reduce your customer service effort up to 40%.